Technical troubleshooting

Login issues, sync problems, app crashes, and browser compatibility.

• Troubleshooting sign-in problemsCommon reasons sign-in fails and what to try first.Updated Aug 20, 2026
• Troubleshooting the appsBlank screens, stale content, sessions, missing downloads, silent notifications — and how to report a crash usefully.Updated Aug 20, 2026
• The cookie banner or consent badge is missingWhy a blocker can make the consent badge vanish on the web, how to recognise it, and what stays switched off meanwhile.Updated Aug 20, 2026