Change your email or password

Self-service email change, password reset, and what to do if you've lost access.

Updated Aug 19, 2026

All account changes happen under Account → Security.

Change your email

  1. Open Account → Security → Change email.
  2. Enter your current password and the new email address.
  3. We send a confirmation link to the new address.
  4. Click the link within 24 hours to complete the change.

Your existing email keeps working until you confirm — so a typo
in the new address won't lock you out.

Change your password

Open Account → Security → Change password and enter your
current password plus the new one. Minimum 12 characters; we
check against the HIBP
breach corpus and reject known-leaked passwords.

I forgot my password

Use Forgot password on the sign-in screen. We send a one-time
reset link valid for 30 minutes.

I lost access to my email

If you can no longer receive email at the address on file (e.g.
you've left an employer whose address you used to sign up), open
a support ticket with the topic "Account" and
include enough detail to verify ownership of the account
(display name, approximate signup date, the categories of
stories you've published).

Still need help?

If this article didn’t resolve your question, open a support ticket and our team will follow up.

Open a support ticket

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